Privacy Policy

Overview & Who We Are

Navira Corporate (“we”, “us”, “our”) is a business setup consultancy operating across the United Arab Emirates and the United Kingdom. Our registered office is located at Marasi Drive, Business Bay, Dubai, United Arab Emirates.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (naviracorporate.com), contact us, or engage our professional services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website and services.

Information We Collect

Information You Provide Directly

When you contact us, complete a form, or engage our services, we may collect:

• Full name, email address, phone number, and nationality
• Business name, business activity, and intended jurisdiction (Mainland, Free Zone, Offshore)
• Passport copies and identity documents (where required for service delivery)
• Financial information necessary for corporate bank account facilitation
• Correspondence records — emails, WhatsApp messages, and call notes
• Information submitted through our cost calculator or enquiry forms

Information Collected Automatically

When you browse our website, we automatically collect certain technical data:

• IP address, browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Device type and screen resolution
• Cookies and similar tracking technologies (see Section 06)

Information From Third Parties

We may receive information about you from third-party sources including:

• Referral partners and professional intermediaries
• UAE government authorities and free zone regulators (during service delivery)
• Social media platforms when you interact with our profiles
• Calendly when you book a consultation appointment

How We Use Your Information

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our service agreement with you, including company formation, licensing, and visa processing.
• Legitimate Interests: Operating, improving, and marketing our business services where these interests are not overridden by your data protection rights.
• Legal Obligation: Compliance with UAE Federal Laws, DIFC Data Protection Law (if applicable), anti-money laundering regulations, and tax obligations.
• Consent: Where you have explicitly opted in to receive marketing communications or non-essential cookies. You may withdraw consent at any time.

For clients based in the European Union or United Kingdom, we additionally comply with the General Data Protection Regulation (GDPR) and UK GDPR respectively, as applicable.

Data Sharing & Disclosure

We share your personal information only in the following limited circumstances:

UAE Government Authorities & Free Zones

As part of delivering our services, we submit your information to relevant authorities including the Department of Economic Development (DED), UAE free zone regulators (DMCC, JAFZA, IFZA, RAKEZ, etc.), General Directorate of Residency and Foreigners Affairs (GDRFA), Ministry of Human Resources and Emiratisation (MOHRE), and UAE Central Bank-regulated institutions.

Banking Partners

To facilitate corporate bank account opening, we share necessary documentation with UAE-regulated banks including Emirates NBD, ADCB, RAKBANK, Mashreq, HSBC, Standard Chartered, and others, strictly on your instruction and with your explicit consent.

Professional Service Providers

We engage trusted third-party service providers who assist us in operating our business, including:

• IT infrastructure and cloud storage providers
• CRM and communication platforms
• Email marketing services (where applicable)
• Calendly for appointment scheduling
• Accounting and invoicing software

All such providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

Legal Requirements

We may disclose your information where required by law, court order, or to protect the rights, property, or safety of Navira Corporate, our clients, or others.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device.

You may manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website. For more information, visit allaboutcookies.org.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

• Client Records: Retained for a minimum of 5 years following the conclusion of our engagement, as required under UAE commercial and AML regulations.
• Identity Documents: Retained for the duration of service delivery and for up to 5 years thereafter for compliance purposes.
• Website Analytics Data: Typically retained for 26 months.
• Marketing Data: Retained until you unsubscribe or withdraw consent.
• Enquiry Records: Retained for up to 2 years from the date of initial contact.

When your data is no longer required, we securely delete or anonymise it in accordance with our data disposal procedures.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted via our website
• Secure, access-controlled cloud storage systems
• Restricted internal access to client data on a need-to-know basis
• Regular staff training on data protection and confidentiality
• Incident response procedures in the event of a data breach

Your Rights

Subject to applicable law, you have the following rights with respect to your personal information:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Restriction: Request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format where technically feasible.
• Right to Object: Object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Withdraw any consent you have given at any time, without affecting prior processing.

To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days. We may request verification of your identity before processing your request.

International Data Transfers

Navira Corporate operates from offices in Dubai, UAE and London, UK. Your personal data may be transferred to and processed in countries outside your home jurisdiction, including the UAE and the United Kingdom.

When transferring data from the UK or EU to the UAE, we rely on appropriate safeguards including standard contractual clauses, adequacy decisions, or your explicit consent. We ensure that all such transfers comply with applicable data protection law and that the receiving parties maintain equivalent levels of protection for your data.

Children’s Privacy

Our website and services are intended exclusively for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a person under 18, please contact us immediately and we will take prompt steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We aim to respond to all enquiries within 2 business days.

For complaints regarding our data practices, you may also contact the relevant supervisory authority in your jurisdiction — the UAE Telecommunications and Digital Government Regulatory Authority (TDRA) for UAE residents, or the Information Commissioner’s Office (ICO) for UK residents.